Shipping policy

Global Shipping Policy

This Shipping Policy applies to all orders placed with Our Store. We offer international shipping to most countries and regions worldwide. Please read the following shipping terms carefully before placing your order.

Processing Time

Orders are processed within 1–3 business days after payment confirmation. You will receive a notification once your order has been dispatched. Orders placed on weekends or public holidays will begin processing on the next available business day.

Delivery Time

Once dispatched, the estimated international delivery time is 7–15 business days for most countries worldwide. Please note that delivery times are approximate and may vary significantly due to international logistics, local postal delays, customs clearance procedures, weather conditions, or other circumstances beyond our control.

Tracking & Confirmation

After your order ships, we will send you a shipping confirmation email with a valid tracking number (where available). You can monitor your shipment status anytime via the official carrier website.

Incorrect Address

Customers are fully responsible for providing complete and accurate shipping information, including detailed international addresses, postal codes, and contact details. If a package is returned to our warehouse due to an invalid or incorrect address, we reserve the right to charge a re-shipping fee for secondary delivery. Please double-check all information at checkout.

Customs & Duties

All international shipments may be subject to local customs fees, import duties, taxes, or clearance charges imposed by the destination country. These additional fees are the customer’s sole responsibility and are not included in our product or shipping costs. We have no control over local customs policies and cannot cover any related charges.

Lost or Damaged Shipments

If your order arrives damaged, defective, or is confirmed lost during international transit, please contact our support team immediately. We will cooperate fully with the logistics carrier to investigate and resolve the issue, and offer a replacement or refund based on the actual situation.

Contact Us: group@abconline.click